Shipping and Return Policies

Shipping Policy

 

Where We Ship

We ship worldwide! Our products are fulfilled through Printify and shipped from print providers located across the US, Europe, and beyond — so your order is produced as close to you as possible.

We currently ship to most countries including the United States, Canada, Australia, the United Kingdom, and most of Europe. If your country is not supported at checkout, unfortunately we are unable to ship there at this time.

 

Processing Time

Since every item is made-to-order just for you, please allow 2–7 business days for your order to be produced before it ships. You'll receive a tracking number by email once your order is on its way.

 

Estimated Shipping Times

  • United States: 3–5 business days after fulfillment
  • Canada: 5–10 business days after fulfillment
  • United Kingdom & Europe: 5–10 business days after fulfillment
  • Australia & New Zealand: 7–14 business days after fulfillment
  • Rest of World: 10–20 business days after fulfillment

Shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location and the items in your order. Rates increase with additional items in the same order.

 

Order Quantities

There is no minimum order quantity — you can order as little as one item. Each item is individually printed and fulfilled, so ordering multiple items may result in them arriving in separate packages depending on the print provider.

 

Customs & Duties

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates. Please check with your local customs office for more information.

 

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can use this to follow your package's journey. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.

 

Return & Refund Policy

All of our products are made-to-order and printed just for you. Because of this, we do not accept returns or exchanges for the following reasons:

  • Ordered the wrong size or color
  • Changed your mind after purchase
  • The item didn't meet personal expectations

We take quality seriously, and if something goes wrong on our end, we'll make it right. These policies align with our made-to-order creation and distribution vendor.

EU and UK customers retain their statutory rights under applicable local law.

 

Damaged or Defective Items

If your order arrives damaged or has a manufacturing defect, please contact us by filling out the form on the contact page within 30 days of delivery. To process your claim, we'll need:

  • A clear photo of the damaged or defective item
  • Your order number

Once verified, we'll arrange a free reprint or a full refund at no cost to you.

 

What is not covered:

  • Minor variations in print placement of up to 0.5 inches — this is a normal characteristic of the direct-to-garment printing process
  • Damage caused by improper care or washing
  • Items reported more than 30 days after delivery

 

Wrong Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrectly entered address.

 

Lost or Stolen Packages

If your tracking shows delivered but you haven't received your package, please contact us within 30 days of the delivery date and we'll do our best to help resolve the situation.

 

Contact Us

Have a question about your order? Use our contact form and we'll get back to you as soon as possible.